General Terms and Conditions


Kreotour di Cifali Loriana, Owner of the website, is a company that deals with the management of reservations and sales of excursions, guided tours and other tourist products in Italy.

Kreotour makes the platform available to users through which a natural or legal person can book tourist activities, excursions and guided tours.

The web platform is 100% committed to meeting customer needs by trying to create intellectually stimulating, safe and fun excursions for all customers. Before booking one of our excursions, to avoid unpleasant inconveniences, it is necessary to carefully read the information that follows.

Products offered

Go2bari with the website offers users a booking service for activities, excursions and guided tours in Italy.

Once the desired excursion has been selected, it will be described on the next page. The prices shown are in Euros and always include VAT as required by law.


Go2bari only accepts payments made through our online booking system which is safe and secure.

All financial details (i.e. credit card data) are sent via encrypted protocol to PayPal or other payment service providers available from time to time on the site, without third parties having access to them. These details are not used by Go2Bari except to complete the purchase procedure or to be able to make refunds in the event of cancellations, in accordance with the right of withdrawal or to report cases of fraud to the competent authorities.

Go2bari only guarantees reservations made at least 36 hours in advance of the desired tour date.

To check the last minute availability of the products offered, the customer can call +393513022722 and send an e-mail to


By booking an excursion with Go2bari the customer declares to be at least 18 years of age, to have the legal authority to use the site, to book the services and all the information entered there must be truthful and correct.

Go2bari does not accept tour participants under the age of 18 without the presence of an adult who has the legal authority to accompany the minor.

The purchase of any product made on the web platform does not include insurance policies of any type or nature.

Participation in excursions and guided tours

When booking one of the Go2bari products, the customer is responsible for choosing and selecting an excursion or activity suited to their abilities, fitness level and general well-being. Please read carefully the descriptions of the individual products offered in order to choose the most appropriate one for your needs. In case of questions, doubts or further information, the customer can write to

Go2Bari will ask its guests for permission to take photographs or videos of the participants in the tour activities, for promotional and commercial use. Given the consent, the guests also approve its use for third parties with whom Go2Bari can engage in joint marketing activities, without financial compensation.


The participant in the purchased excursion undertakes to behave in compliance with the principles of legality and respect for the principles of civilization during the excursion and not to assume, in any case, behavior contrary to the law and civil regulations that could endanger his own and safety of others.

The participant in the excursion relieves Go2Bari from any responsibility, direct or indirect, for any material and non-material damage, theft, loss and / or damage to any personal object and / or expenses (including legal fees) that may arise as a result of participation in the excursion, also as a consequence of one's own or others' behavior.

By purchasing the excursion, the participant assumes all responsibility that may derive from participation in the excursion and relieves Go2Bari from any and all civil and criminal liability, even objective, as a result of injuries caused to himself or to third parties which occurred during the excursion, including transfers by any means to and from the place of the excursion.


The consumer can withdraw from the contract, without paying penalties, in case of cancellation of the excursion within 72 hours before the departure date of the purchased excursion.

No refunds are provided in the event of failure or non-punctual presentation at the meeting point (NO SHOW).


The General Terms and Conditions may be changed at any time following the introduction of new laws or regulations.

The new General Terms and Conditions are effective on the date of publication on the website, which the customer must read before purchasing.

Intellectual property

All rights to the content, design and source code of the website and, above all, with an enunciative but non-limiting character, all rights to photographs, images, texts, logos, designs, brands, trade names, data included on the Website and any other intellectual and industrial property rights are owned by or third parties, who have expressly authorized Go2Bari for their use on the Website.

Any use by the user, not previously authorized, of these contents will be considered a serious violation of intellectual or industrial property rights and will incur the legal consequences established by law.

Personal data

For any information relating to the processing of personal data, the customer can consult the Privacy Policy section.

Applicable law and competent court

These General Terms and Conditions are subject to Italian law and in particular to Legislative Decree no. 206/2005 (and subsequent amendments) relating to distance selling and to Legislative Decree no. 70/2003 regarding some aspects of electronic sales. If the customer is resident in an EU state other than Italy, pursuant to Article 6 (2) of Regulation No. 593/2008, he will enjoy the protection of the mandatory provisions of the state where he resides.

In the event of any disputes arising (or connected) from these General Terms and Conditions, where it is not possible to reach an amicable solution, the Court of Bari is competent.

Online dispute resolution

Pursuant to Section 14 of the Regulation (EU) number 524/2013, the customer can resolve disputes related to the purchase of Products on the Site through the ODR online platform managed by the Commission of the European Union and accessible at the following link: https: //

Company data:
Owner: Kreotour of Cifali Loriana
VAT number: 08649880724
Address: Via Benedetto Cairoli, 30 - 70122 BARI
Authorization of the Municipality of Bari n. 0035683/2022 of 02/04/2022
Kreotour is covered by insurance policy no. DY090340-LB with Lloyd's Insurance Company S.A. for civil liability towards the consumer pursuant to art. 99 of the Consumer Code (Legislative Decree No. 206 of 6 September 2005).